Lessons of the McAfee Fiasco

PCmag.com is out with a nice retrospective on this disaster. Here is a taste:

The most shocking revelation was uncovered by Ed Bott at ZDNet: McAfee has admitted to its customers that it followed shoddy quality assurance procedures in this matter. Specifically, the release was not tested on Windows XP SP3, the configuration on which it borked the system. It’s hard to think of a worse single configuration to leave out. Late last night McAfee confirmed the report.

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